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 Monday - Friday | 10am - 6pm PST


Please direct all inquiries to or 

call during business hours: 213.290.5386


All Naomi Gray jewelry arrives with beautiful gift-ready packaging but is not gift wrapped. If you would like additional gift wrapping and a custom card, we will happily do that for an additional fee of $5.00.


We are happy to accommodate any special order that you have. Let us know whatever it is and we will do our best to make it happen! Please note that custom orders are not eligible for returns.


We offer a flat rate shipping method with USPS for $5.00 or you can choose expedited with USPS or FedEx All sterling silver and vermeil orders ship within a week. Please allow 2 weeks for 14k gold items, and please allow 3-4 weeks for all custom items. 


We will happily ship outside of the US. Please email and we will set up your order.


All orders shipped within California are subject to sales tax.


Please note that custom jewelry is not eligible for returns (if you are unsure what constitutes "custom", please read the product description and there is a note in there stating that it cannot be returned. Please return all other jewelry in original packaging and in original condition within 7 days from the date your item was delivered via USPS  for a full refund. Naomi Gray is not responsible for packages lost in the mail and it is recommended that all packages are sent with tracking information and insurance. Please note the return policy only applies to website orders, not items purchased through one of our retailers.

Please call (213) 290-5386 or email:, and we will give you shipping information.


We guarantee our pieces for 60 days from the date of purchase against all manufacturing defects. If you need a repair after 60 days, we are happy to repair your piece for an additional charge (depending upon the repair) plus S&H. Send an email to with your request and we will do our best to help you.


We carry sterling silver, vermeil (18k gold-plated sterling silver), 14k gold, and white gold.

14k gold and sterling silver can be cleaned with a polishing cloth or jewelry cleaner.  Vermeil jewelry requires special care. Although we use 18k gold plating over 50 microinches thick on sterling silver, it is natural for it to wear over time. The best way to clean and care for vermeil is to buff very gently with a 100% cotton cloth or microfiber cloth. Never use chemical cleaners on 18k gold vermeil jewelry. Chlorine will damage vermeil, and you should remove jewelry before applying perfumes and lotions, bathing, or getting into a pool or hot tub.